Birkenstock Gizeh Mocha Birkibuc

If you need to return or exchange an item we just ask that you follow these basic guidelines: Damages must be reported within 3 days of receiving merchandise or cannot be returned. - Return/Exchange must be within 14 days of purchase. - We ask that you ship the item back and upon inspection we will refund you the amount for the item. No shipping will be refunded. Then please just buy the size you want and we will get shipped to you ASAP. If you choose not to rebuy the item that is also ok. - All returns/exchanges must be unworn and unwashed as well as include all original packaging and tags attached. - Return shipping is the responsibility of the buyer, shipping for the original item will not be refunded.