Return Policy

IN STORE RETURN POLICY: 

NO CASH or CREDIT CARD REFUNDS.

HARMONY SURF SUPPLY ONLY OFFERS STORE CREDIT FOR RETURNS. We do not refund back to your original method of payment. Please feel free to contact us directly regarding sizes or style as we are more than happy to assist you with any questions.

Items can be returned within 14 days from the date your items are picked up in store. Items must be in *original condition within 14 days to receive an exchange or store credit.

Discounted, Sale Items and Swim Suits are FINAL SALE and may not be returned and/or exchanged. *** This includes discount codes and site-wide applied discounts.

ONLINE ORDER RETURN POLICY: 

Damages must be reported within 3 days of receiving merchandise or cannot be returned.

We understand that sometimes things just don’t fit perfectly. If you need to return or exchange an item we just ask that you follow these basic guidelines:

Return/Exchange must be within 14 days of purchase.

We ask that you ship the item back and upon inspection we will refund you the amount for the item. No shipping will be refunded. If you are looking for a different size please let us know and we will get the new item shipped to you ASAP. If you choose not to rebuy the item that is also ok.

All returns/exchanges must be unworn and unwashed as well as include all original packaging and tags attached.

Return shipping is the responsibility of the buyer, shipping for the original item will not be refunded.

When shipping please send to:                                                                                                                                             
Harmony Surf Supply
8204 Emerald Dr,
Emerald Isle, NC 28594

If an item you receive is defective we are more than happy to get you a new one or exchange for a different item. Please email us a picture of the item with the defect. Item must be unworn and unwashed as well as have all original packaging and tags attached. If an item is defective we will send you prepaid postage and you will be refunded for the item and shipping upon inspection of the item.  If you would like a replacement please just rebuy the item on our site. 

Send email with pictures to info@harmonysurfsupply.com

*Please also note that the shipping rates for many items we sell are weight-based and included in the cost of your order. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.